Cloud Numbers
TOMIA’s solution offers CSPs of all types, whether they be MNOs, carriers or telecom operators, a way to enter into new markets, address enterprise customer requirements and monetize their number inventory by enabling mobile applications to connect to the voice and messaging telecom ecosystem.
Challenges
In a complex environment of rapid digital transformation, new ways of doing business, and new use cases, enterprises are seeking to improve their value offering to their end users. CSPs can meet the needs of enterprises by delivering a variety of communication services from enterprise applications to their subscribers.
Selling of International Toll-Free Services (ITFS), Direct Inward Dial (DID), and Hosted Numbers is not new for CSPs. CSPs are also aware of the market trends and the need for these services by application providers such as Uber, Skype or Amazon. However, the dilemma facing carriers is to acquire the platform to manage and execute within the virtual cloud number ecosystem, as it needs a new and scalable infrastructure able to support future technologies such as 5G.
CSPs do not have the right tools to keep up with the market demands to manage the cloud numbers ecosystem. Historically, CSPs have managed numbers and orders in offline and “homegrown” systems. This approach poses many issues for scalability, efficiency, and operational support. It is still very time consuming for CSP pricing teams to compare multiple pricing offerings for costing calculation and creation of customer final prices.
The lack of a tool to adequately manage revenue and business profitability impacts CSPs’ success in this evolving and fast-paced market. It is extremely difficult for a carrier to have visibility of available stocks of numbers in real-time. Today’s mobile application market is driving a need to provide virtual cloud numbers online, and the lack of visibility of number inventory, as well as long provisioning processes, can impact revenue opportunities.
Meeting new market demands
The Virtual Numbers solution enables CSPs to create new business opportunities with mobile application, enterprise and niche market providers, incrementally add revenue, and create new business models all while using their existing infrastructure and telecommunications assets.
Offers CSPs the complete end-to-end solution enabling their journey from order management, through costing, pricing, network routing, billing and settlement and finally reporting.
- Includes all number types (Local, Mobile, Geographical, Toll Free, Universal Toll Free)
- Compete within the mobile application and OTT ecosystem
- Provides consistent revenue of non-usage charges
- Immediate revenue generation
- Premium service in the market, improving interconnect margins
- Fully automated routing provisioning upon order receipt, rather than wait for weeks in traditional provisioning processes
TOMIA’s Cloud Numbers solution provides automation and process simplification, including unified data to manage cloud number services on top of existing interconnect services.
- Reduces back-office overhead and operational complexity
- Manages inventory, pricing, billing, routing and reporting
- Interfaces with customer portal for ordering and service management
- Fully automated method to manage supplier and customer prices
- Ability to receive hundreds of vendor’s offers
- Ability to generate hundreds of customer’s offers
- Single invoicing process
Use Cases
