Compliance with Data Protection Law
TOMIA acknowledges and undertakes to comply with the laws and regulations governing the processing of personal data, including, but not limited to, the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) and any other Luxembourg applicable laws or regulations governing the processing of personal data in the framework of the use of the Website or the Services.
Data protection officer
TOMIA acts as data controller for data it collects from Users. TOMIA has appointed a data protection officer.
The data protection officer appointed by TOMIA shall be contacted by using the following information:
TOMIA may collect personal data when Users visit the Website or use the Services when they register on it or fill out a form. Users may be asked for, as appropriate, name, date of birth, email address, mailing address, phone number, etc.
TOMIA may collect non-personal data about Users whenever they use the Website or the Services. Non-personal data may include technical information about Users means of connection, such as the operating system and the Internet service provider utilized, geographical information such as country of origin, behavioural information such as time spent on the Website, as well as further non-personal analytical data to improve customer experience, products and services.
Each User recognizes and accepts that the performance of the Website and the Services may depend on the collection and processing of personal data and non-personal data.
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How TOMIA uses collected data
Principally, personal and non-personal data is used to provide the Users with the Website and the Services and to insure their full effectiveness.
In this framework, TOMIA may collect and use Users personal and non-personal data for the following purposes:
To improve Services: Information Users provided will help TOMIA to respond to certain Users requests.
To personalize User experience: TOMIA may use non-personal data to understand how Users as a group use the Website and the Services.
To improve the Website and other internet presence as well as other communication tools or tools for specific Services: TOMIA may use feedback that Users provide to improve its products and services.
To send periodic emails and other text messages and/or notifications: TOMIA may use the User’s personal data for marketing purposes. For the case that, at any time, Users would like to unsubscribe from the Periodic Information Service, TOMIA includes detailed unsubscribe instructions at the bottom of each such email or other text message.
How TOMIA protects personal data
TOMIA adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users personal data within the limits of TOMIA role with respect to the relevant Services (as certain specific services might be rendered by third party.